Dear Friends,
As in Valencia (2018) and Lisbon (2019), the AIACE International HelpDesk will be present at the Loutraki Congress (Greece) to guide those who wish to discover, deepen or (better) use the many IT tools available to pensioners.
Martine Platteau (FR/EN) and Eveline Lang (FR/EN/DE) will be available at the entrance of the Conference Centre for a demonstration or a personalised coaching:
Saturday 14 May from 10am to 7pm, on the day of arrival
Sunday 15 May from 17:30 to 20:00, after the excursion
Monday 16 May from 9am to 7pm, between two conferences, for example
Tuesday 17 May from 9am to 6pm, in the margins of the General Assembly
> For those with little computer experience, it will be possible to:
> Ask questions, watch short explanatory videos, learn how to easily obtain forms for reimbursement, dentistry, direct billing for hospitalization, etc.
> Follow a short demonstration to understand what the secure access called "EU Login" can do.
> Watch a demonstration of the social network - dedicated solely to former staff of the European Institutions - "Teams After EC", which enables you to find and chat with other pensioners of the Institutions.
> For those who can manage but have specific questions about one of the IT applications for former staff?
> They can read or take away one of the many guides/documents (in FR or EN) explaining the various IT applications available to pensioners.
> Have more practical explanations on the mandatory Life Declaration, obtaining a special reimbursement under Article 72ยง3, a very easy way to ask a question to the PMO and many other interesting topics.
> Get help to create, verify EU Login.
> And of course, Eveline & Martine will be ready to listen to all your questions about the different European Commission applications at our disposal:
JSIS online
Sysper Post Activity
MyIntraComm
Staff Matters/Contact
And the necessary EU Login !
> Personalized coaching on a specific point will be possible as well as a demonstration of any topic useful to all pensioners
Don't hesitate to join us and combine business with pleasure by coming to the Loutraki Congress!
Martine PLATTEAU-GUILLAUME & Eveline LANG,
IT HelpDesk AIACE International